Refund policy

RETURNS & EXCHANGES

Q: What is your return policy?
A: We accept returns or exchanges within 7 days of delivery for unworn, unwashed, and
undamaged items with tags intact. Custom or sale items are final sale.

Q: How do I request a return or exchange?
A: Please send an email to [Thowofashionltd@gmail.com] with your order number and
reason for return. Our team will guide you through the process.

Q: Who covers the return shipping cost?
A: Customers are responsible for return shipping unless the item received was incorrect or defective.

Q: Can I get a refund after payment?
A: Currently, we do not offer refunds after a payment has been made, we can only offer an exchange for the product bought. The product needs to still be in its perfect shape as received.