Terms of service

Last Updated: July 15, 2026

OVERVIEW

Welcome to thowoo.com. Throughout this website, the terms “we”, “us” and “our” refer to thowoo.com. We operate this store, platform, and website—including all related information, content, features, tools, products, and services—in order to provide you, the customer, with a curated and premium shopping experience (collectively, the “Services”). Our platform is powered by Shopify Inc., which provides the e-commerce foundation enabling us to deliver these Services to you.

The terms, conditions, and policies referenced herein (these “Terms of Service” or “Terms”) outline your rights and responsibilities when using our platform.

Please read these Terms of Service carefully before accessing or using our website. By visiting, interacting with, or purchasing from thowoo.com, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to all of the terms and conditions of this agreement, you may not access the website or use any of our Services.

SECTION 1 - ACCESS AND ACCOUNT ELIGIBILITY

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority and have given us your express consent to allow any of your minor dependents to use this site.

To browse our collections, access our Services, or complete a purchase, you may be required to provide certain personal details, including your email address, billing information, payment details, and shipping address. You warrant that all information you provide to our store is accurate, current, and complete.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You may not transfer, sell, or assign your account access to any third party.

SECTION 2 - OUR PRODUCTS & CURATED COLLECTIONS

We make every effort to display the colors, textures, and details of our products as accurately as possible on our storefront. However, because the physical rendering of color can vary significantly depending on your display screen, device settings, and color calibration, we cannot guarantee that your monitor's display of any color will be completely accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. All product descriptions, specifications, and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

SECTION 3 - ORDER ACCEPTANCE AND RESTRICTIONS

An order submitted by you constitutes an offer to purchase. thowoo.com reserves the right to accept, decline, limit, or cancel your order for any reason at our sole discretion.

Your order is not contractually accepted until we send a formal order confirmation and process your payment. Please review your order selections carefully prior to checkout; once an order has been accepted and processed into our logistics system, we are typically unable to accommodate cancellation or modification requests.

In the event that we make a change to or cancel an order, we will attempt to notify you via the email, billing address, or phone number provided at checkout. By purchasing from us, you agree that your transactions are intended for personal, non-commercial use only, and are not for unauthorized commercial resale or export. Purchases are subject to returns or exchanges strictly in accordance with our Refund Policy.

SECTION 4 - PRICING AND BILLING

All prices, promotions, and discounts are subject to change without notice. The price charged for a product will be the price in effect at the exact time your order is placed, which will be detailed in your order confirmation email. Unless stated otherwise, posted prices do not include shipping, handling, local taxes, or international customs duties and import fees.

You agree to provide current, complete, and accurate purchase and account information for all transactions. You agree to promptly update your account details—including your email address and payment method expiration dates—so that we can successfully complete your transactions and contact you as necessary.

By submitting payment details, you represent and warrant that:

  • The payment information provided is true, correct, and complete.

  • You are fully authorized to use the designated payment method.

  • The charges incurred by you will be honored by your financial institution or credit card provider.

SECTION 5 - SHIPPING AND LOGISTICS

While we partner with premium global carriers, all delivery windows and shipping times are estimates only and are not guaranteed. thowoo.com is not liable for shipping and delivery delays caused by shipping carriers, customs processing, severe weather, or any events outside our reasonable control. Once we transfer ownership of the goods to the carrier, the title and risk of loss pass to you.

SECTION 6 - INTELLECTUAL PROPERTY RIGHTS

Our website and Services—including but not limited to all trademarks, logos, brand assets, written copy, layout designs, images, product photography, graphics, videos, and UI elements—are the exclusive property of thowoo.com, its affiliates, or its licensors. They are fully protected by national and international copyright, trademark, patent, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the website strictly for personal, non-commercial shopping purposes. You must not copy, reproduce, republish, distribute, modify, or create derivative works of any content on thowoo.com without our express, prior written consent.

SECTION 7 - THIRD-PARTY AND OPTIONAL TOOLS

We may provide you with access to third-party tools, widgets, or features (such as currency converters, sizing calculators, or shipping trackers) over which we have no direct operational control.

You acknowledge and agree that we provide access to such optional tools “as is” and “as available” without any warranties, representations, or conditions of any kind. thowoo.com assumes no liability whatsoever arising from or relating to your use of these optional third-party tools. Any use of these tools is entirely at your own risk and discretion.

SECTION 8 - THIRD-PARTY LINKS AND SERVICES

Certain content, products, and services available via our Services may include materials from third parties. Hyperlinks on this site may direct you to third-party websites that are not affiliated with us.

We are not responsible for examining or evaluating the content, privacy practices, or accuracy of these external sites. thowoo.com does not warrant and will not have any liability or responsibility for any third-party materials, websites, or for any other products or services of third parties.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Our online store is hosted and powered by Shopify Inc. Shopify provides us with the secure e-commerce platform that allows us to showcase and sell our products to you.

By using our Services, you acknowledge and agree that your commercial transaction is exclusively with thowoo.com. Shopify is not a party to your purchase and is not responsible for any aspect of the transactions, sales, or products offered on our platform. You hereby release Shopify and its affiliates from any claims, damages, or liabilities arising from or related to your transactions with thowoo.com.

SECTION 10 - PRIVACY AND DATA PROTECTION

Your submission of personal information through the store is governed by our Privacy Policy. By utilizing our Services, you acknowledge that you have read and understood our data practices, as well as the standard processing procedures executed by our platform provider, Shopify, to facilitate order security and fraud prevention.

SECTION 11 - CUSTOMER FEEDBACK AND SUBMISSIONS

If you send us creative ideas, suggestions, product reviews, styling feedback, proposals, or other materials (collectively, “Feedback”), you grant us an unrestricted, perpetual, worldwide, royalty-free, and irrevocable license to edit, copy, publish, distribute, translate, and use your Feedback in any medium at any time.

We are under no obligation to:

  1. Maintain any Feedback in strict confidence.

  2. Pay compensation or royalties for any Feedback.

  3. Respond to any Feedback.

You warrant that your comments and feedback do not violate the intellectual property or privacy rights of any third party, and do not contain libelous, abusive, or unlawful material.

SECTION 12 - ACCURACY OF SITE CONTENT

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the Services is inaccurate at any time without prior notice (including after you have submitted your order).

 

SECTION 13 - PROHIBITED CONDUCT

In addition to other restrictions set forth in these Terms, you are prohibited from using the site or its content:

  • For any unlawful purpose or to solicit others to perform unlawful acts.

  • To violate any international, federal, provincial, or state regulations, laws, or local ordinances.

  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others.

  • To harass, abuse, insult, harm, defame, slander, disparage, or intimidate any of our employees, partners, or customers.

  • To submit false, misleading, or fraudulent information.

  • To upload or transmit viruses, malware, or any other type of malicious code that could compromise the security, performance, or functionality of the website.

  • To scrape, crawl, spider, or systematically extract data from our storefront.

We reserve the right to immediately terminate or restrict your access to our website and Services for violating any of these prohibited uses.

SECTION 14 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

 

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

 

SECTION 15 - DISCLAIMER OF WARRANTIES

The materials and products on thowoo.com are provided on an "as is" and "as available" basis. We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

To the maximum extent permitted by applicable law, we disclaim all warranties of any kind, whether express or implied—including but not limited to implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

SECTION 16 - LIMITATION OF LIABILITY

To the maximum extent permitted by law, in no event shall thowoo.com, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind—including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Services or any products procured using the Services.

SECTION 17 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless thowoo.com, our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service, your violation of any law, or your infringement of the rights of a third party.

 

SECTION 18 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 19 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction in which our business is headquartered, without regard to conflict of law principles. You consent to the exclusive jurisdiction of the courts located within our operational region for any dispute arising out of these Terms.

SECTION 20 - CHANGES TO THE TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 21 - CONTACT INFORMATION

Questions or inquiries regarding these Terms of Service should be directed to our customer care team at:

  • Official Email: Thowofashionltd@gmail.com

  • Contact Phone Numbers: +234 814 529 0424 / +44 791 748 4740

  • Head Office / Business Address: 6 Olayiwola St, Abule Egba, Lagos 101232, Lagos, Nigeria